Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for refund. Shipping cost are not included in refunds. For international returns, import taxes and fees are not collected by us and therefor we cannot refund those costs as well.

For defects in workmanship, you have a 90 warranty that covers electronics, bearings, grinding wheels or a casing part that arrived damaged. It does not cover abuse, accidental breakage, crushing the case, damage from not following directions or using products for unintended purposes. If you do happen to smash, break or some other thing not covered by the warranty...we make our products in a way that we can repair them. Send us a message or call us...we want to help get you back up and running!

To be eligible for a 30 return and refund, your item must be in good working condition without signs of abuse. Please pack the product well using a box and sufficient packing material. We highly recommend you get shipping insurance if returning a product.

To start a return, you can contact us at sales@tigersteethblades.com. Please note that returns will need to be sent to the following address: 

Tigers Teeth Industries, LLC

56 Piper Ave

Battle Creek, MI 49017

If your return is accepted, you will be responsible for any return shipping fees and any shipping insurance if chosen. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@tigersteethblades.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@tigersteethblades.com.

Please also note, like most companies, we don't refund the cost of shipping or expedited order costs.